DATA PRIVACY POLICY
This Privacy Policy is an integral part of the Enrollment Agreement posted and/or available on our website at: www.etutors.ng. The Policy is also a part of the other agreements, where the terms of these contracts provide compliance with the Private Policy, and it applies to all information that the site www.etutor.ng can receive about the Client during the usage of the Site.
E-Tutors takes your privacy seriously and understand the importance of protecting your personal information. Therefore, this Privacy Policy provides information about our privacy practices.
The privacy policy is designed to provide you with information about the processing of your personal data and the rights you have related to this processing.
The following concepts are used for the purposes of this Policy:
“Personal information or data” means, unless otherwise defined by applicable law, any information about, that identifies, that relates to, that is linked to or associated with, or that is reasonably linkable to or reasonably capable of being associated with an identified or identifiable individual. For clarity, this Privacy Policy does not apply to our employees, job applicants, and independent contractors.
“The site” is a collection of related web pages posted on the Internet by a unique address (URL): www.etutors.ng, as well as its sub-domains.
“Subdomains” are pages or a set of pages located on third-level domains belonging to the www.etutors.ng site, as well as other temporary pages at the bottom of which there is the contact information of the Site Administrator.
“An IP address” is the unique network address of the site in the computer network through which the user gets access to the Site.
“Cookies” are snippets of data sent by a web server and stored on a user's computer, which a web client or web browser sends to a web server every time in an HTTP query when trying to open a page of the site concerned.
“Services” are the ones which are posted on the Site and offered by the Site Administration.
“Processing of personal data” is any action (operation) or a set of actions (operations) carried out while using automated tools or without the use of those with personal data, including obtaining, recording, systemization, accumulating, keeping, rectification (updating, modificating), extraction, utilization, transmission (distribution, provision, accessing), depersonalization, blocking, removing, destruction of personal data.
Keeping the privacy of personal data is a mandatory requirement for the Administration of the Site or other person who has gained access to it and dissemination of personal data is not allowed without the permission of the subject of personal data or the existence of other legal reason for that.
By visiting the websites located at www.etutors.ng and mobile applications which link to this Privacy Policy (collectively, “Sites”) or using the services offered through this Site, you agree to this Privacy Policy, as it may be amended from time to time. This Privacy Policy is incorporated into the Terms of Use for this Site.
FOR PARENTS OF USERS UNDER THE AGE OF 16
For any user under the age of 16, we must have permission from such user’s parent or legal guardian before we collect any personal information of such user on the Site or use or disclose such personal information. You are welcome to contact us at (email address) to review any personal information we have collected about your child/ward. You may request that we delete this information or specify that we collect no more of your child’s information. We will need to verify the identity of anyone requesting information about a child under the age of 16 to ensure that the person is in fact the child’s parent or legal guardian. We do not correspond with users under the age of 16 about services and events.
INFORMATION WE COLLECT
We collect information through the sources described below.
Information You Provide to Us
We collect personal and non-personal information from you (such as your parents’ or guardians’ name, address, email address, phone number, school name, grade level, year of graduation, date of birth, the test that you are interested in preparing for, test scores, academic interests, transcripts, photos, essays, applications to schools, employer name and job title) when you:
· register or create an account on our Site;
· call us;
· purchase and use our services.
· provide or send us messages, documents, and other files and content in the course of your use of our services;
· enter sweepstakes or other promotions;
· submit online forms or testimonials and respond to surveys or questionnaires;
· register for or attend events we host, sponsor, or participate in; or
· when you provide us information by other means.
Information from Third Parties
We may collect personal and non-personal information about you (such as your name, email address, student ID number, username, grade level, school name, and courses you are taking) from third parties with whom we have a business relationship (such as our organisational customers, organisations that we have marketing agreements with, resellers, licensees, franchisees, and service providers and other vendors who provide lead generation services).
Information Collected Automatically
E-Tutor, a limited liability company, collects personal data that we receive from you. You provide us with personal information during the registration process on the Site, as well as when you fill out additional profile data, which is necessary to personalize the services provided to you.
We collect information (such as your email, IP address, machine ID, your browser type, cookies, your name and surname, your phone number, your time zone, and operating system) from your browser when you visit our Site.
We, our service providers, other vendors, and our affiliates and third parties may use tracking technologies such as cookies to collect information about your online interactions with our Site and our emails.
We collect information when you purchase or use our products and services (such as when we record online sessions or presentations, produce transcripts of online tutoring sessions, and track the drills and practice tests that you take online).
We do not collect or store your payment details, which are used by you to pay for the site's services. All financial procedures are carried out through the banking services, which excludes keeping any of the payment details on the Site.
WHY DO WE COLLECT PERSONAL DATA?
We process your data in accordance with the Nigerian Data Protection Regulation. We only use your personal information for the purposes of this Privacy Policy and with your agreement.
If we wish to use your personal information for other purposes, we will obtain your permission to use it. Without your agreement, we will not use your data for other purposes.
Data Type:
Personal Data Use Purposes:
Reason for using your Data:
Your email
User identification, communications on the provision of the services to you, resolution of any issues
Execution of the contract with you and the provision of the services of the Site
Login and password you use for authorization
User identification
Execution of the contract with you and the provision of the services of the Site
Your first and last name
User identification
Execution of the contract with you and the provision of the services of the Site
Your phone number
User identification, information mailing
This data is optional and can be used by us just for providing you the services
Information about your payments for the site services
To obtain financial statement and settle financial relationships with you
Execution of the contract with you and the provision of the services of the Site
Your time zone
To adjust the time to provide the services
This data is optional and can be used by us just for providing you the services
Your picture
User identification
This data is not mandatory and can be provided by you optionally and can
Technical information
For our understanding hoe the users use our Site, to improve the Site, to develop new (additional) services
This data is optional and can be used by us just for providing you the services
Data about your usage of the site
For our understanding hoe the users use our Site, to improve the Site, to develop new (additional) services
This data is optional and can be used by us just for providing you the services
The information and content you provide: photos, audio and video files and any other information you upload to the Site
User identification
This data is optional and can be used by us just for providing you the services
HOW WE USE INFORMATION
We may use your personal information to:
· provide you with and personalise our products and services;
· create and manage your account, process your orders, and provide you customer service;
· maintain our internal records, comply with legal requirements, and otherwise manage our business;
· send you newsletters and advertisements and otherwise correspond with you about products, services, events, and other organisations that we think may interest you or, if an organisational customer arranged for your participation in our programs, send you newsletters and otherwise correspond with you about our products, services, and events that we think may interest you;
· ask for your reviews and testimonials and send you surveys and questionnaires;
· include as content in our products and services and marketing materials if you have provided permission;
· administer sweepstakes and other promotions;
· develop and display content and advertising tailored to your interests on our Site and other sites, provide our advertisements to you when you visit other sites, and analyse the effectiveness of our advertisements or, if an organizational customer arranged for your participation in our programs, develop and display content tailored to your interests on our Site;
· perform research and analysis about your use of or interest in our services and our Site;
· utilise excerpts of recorded online class sessions for advertisement purposes;
· detect, prevent, or investigate illegal activity or misuse of our products or services and enforce our legal rights; and
· perform functions as otherwise described to you at the time of collection.
HOW LONG IS YOUR DATA STORED?
We store your personal information for the duration of your registration on the Site. If you delete your account, we will delete all the data you provide and you will not be able to recover this information in the future.
TO WHOM YOUR PERSONAL DATA MAY BE TRANSFERRED?
In E-Tutors, the recipients of your data may be employees who have received data to perform their duties.
Your personal information may also be provided to:
a. Contractors (particularly IT service providers, payment services, artists, teachers, translators) can only be provided with your data for such a period as long as they need data to provide their services. All of them are required to process your data in accordance with confidentiality conditions and process it only for providing these services;
b. Business consultants, including lawyers, attorneys and auditors;
c. Potential investors - with taking all requirements to protect the personal data;
d. Law enforcement and other state bodies - if from authorized authorities was received a formal and reasonable request.
We do not share your personal information with third bodies for their marketing purposes. We do not sell your personal data.
Service Providers and Other Vendors
We may disclose your personal information to our service providers and other vendors, such as those who provide tools for communicating and exchanging information with customers, help us manage our relationships with customers, process transactions (including providing payment options), license content to us, provide instruction, produce and deliver materials to customers, help us market our products and services, provide tools for online forms and surveys, analyse online activity, provide online hosting and storage services, and otherwise help deliver our products and services and operate our business.
Legally Compelled Disclosures and Safety
We may disclose personal information when compelled to do so by government authorities or otherwise as required or permitted by law, such as to respond to court orders and subpoenas. We may also disclose personal information to protect the safety of others and when we have reason to believe that someone is causing injury to or interfering with our rights or property or the rights or property of others.
Business Transfer
If we or all or a portion of our business is acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, personal information may be included in the transferred assets.
Authorized Disclosure
We may disclose your personal information to third parties when you authorize the disclosure.
Non-Personal Information
We may disclose non-personal Information to any third party for any lawful purpose.
Your Access to Information
If you have an account with us, you may review and correct the information that is accessible to you under the settings for your account on our Site.
Opting Out of Promotional Correspondence
You may elect not to receive promotional correspondence from us. If you have an account with us, you may make this request under the settings for your account by indicating which correspondence you would like to receive.
Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.
Using Caution when Sharing Information with Others
When you contribute to a public area or feature of our Site, such as a chat room, bulletin board, list serve, blog, or wiki, the information that you submit will be made available to the general public.
Therefore, we recommend that you do not submit any sensitive information to such areas of our Site, including your full name, home address, phone number, financial information or any other information that would enable other users to locate you or contact you.
RISKS AND RESPONSIBILITIES
You should understand that data transmission over the Internet cannot be completely secure, even with the necessary security technologies, such as HTTP protocol.
In case your data is leaked or hacked, we will notify you within 72 hours of the leak date. In this case, you will receive information about what steps we will take to minimize the risks. You will also receive guidance on what steps you can personally take to minimize risks.
USERS OUTSIDE OF NIGERIA
By providing personal information to this Site, you understand and consent to the collection, maintenance, processing and transfer of such information in and to Nigeria and other countries and territories, in accordance with applicable law. The processing by us of the personal information of individuals outside of Nigeria is generally incidental. We do, however, recognize the privacy-related rights of individuals in countries which provide such rights, and therefore, request that any such individuals who have questions about or requests related to the personal information we collect to contact us.
CHANGES TO THIS PRIVACY POLICY
We will update this Privacy Policy from time to time. When we post changes to this Privacy Policy, we will revise the “Effective Date” at the top of this Privacy Policy. We recommend that you check our Site from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.
CONTACT US
If you have any questions or comments regarding this Privacy Policy or our privacy practices, you may contact us by email or mail at the following address:
E-Tutors
___________________________
Attention: Legal Department
email: [email protected]
Telephone: